Network management & optimization
Our service specializes in developing, maintaining, and optimizing telecom networks, including Circuit Migration, Circuit & Network Design, Provisioning & Activation, and proficiency in various vendor systems.
Service delivery & assurance
Our services specialize in telecom strategic planning, Program & Order Management, and Service Assurance to uphold service quality and standards.
Operational efficiency
In the telecom sector, our services improve operational processes by focusing on Order Entry & Integrity to boost efficiency and customer satisfaction, as well as expanding Carrier Access.
You choose the delivery model that works best for your organization
Our managed delivery models are scalable and focus on delivering desired outcomes.
Traditional hourly
Leverage our fully managed teams on an hourly basis for short-term projects.
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No investment in people
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No investment in benefits
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No investment in administration
Price-per-task
Pay a negotiated flat rate per accurately completed task.
- Never pay for overtime
- Never pay for rework
- Satisfaction guaranteed
Experience and expertise in optimizing telecom operations
Lean on our years of experience and broad perspective to conduct an objective assessment of your telecom engineering operation. Our five-step advisory method is packaged to tailor with no pressure to move on to the next step.
Step 1
Discovery and diagnostic
Wicresoft conducts internal and external interviews, systems reviews, measures customer experience, and reviews process development.
Our proposals are flexibly designed to walk away with. You may choose to implement internally, with another vendor, or with Wicresoft. That choice is yours.
Step 2
Selection and scope
Should you decide to partner with Wicresoft, the next step is to select from phase-one recommendations according to desired scope and priorities with an agile approach.
Step 3
Implementation and pilot
We take the agreed-upon plan and get to work. Implement, test, refine.
Step 4
User acceptance, training, and change adoption
Training and user adoption management. Change is impossible without adoption, and people can only adopt what they understand. We'll lead the way.
Step 5
Operationalization, measurements, adjustments
Operational model with ongoing support. Forward motion and adapt. Success is a constant process.
![Bringing simplicity](https://www.wicresoftinternational.com/hubfs/Website%20Images%20-%20MTBU%20(4).png)
Bringing simplicity and efficiency to the complex world of managed telecom
Network management & optimization
- Circuit migration: We excel in streamlining, consolidating, migrating, disconnecting, and recovering network assets.
- Circuit & network design: Our expertise lies in constructing, maintaining, and optimizing networks to boost revenue and foster growth.
- Provisioning & activation: With our extensive knowledge of various vendors, we configure network resources, ensure secure remote access, and validate circuits.
Service delivery & assurance
We provide a broad scope of services that encompass the planning, implementation, and quality assurance of telecom services.
- Program & order management: Managing the entire lifecycle of service delivery from planning to coordination with partners.
- Service assurance & testing: Monitoring, analyzing, and testing services for compatibility and standard adherence.
Operational efficiency
We help our clients in improving operational processes in the telecom sector.
- Carrier access: Expanding coverage through partnerships with carriers, leveraging their engineering, order, and support services.
- Order entry & integrity: A dedicated team ensuring detailed attention to increase efficiency and customer satisfaction.
The Wicresoft difference
From innovative delivery methods to client-centric pricing models, our approach stands out. Discover how our unique strategies set us apart.
We are reimagining telecom
We're pioneering new strategies and introducing groundbreaking concepts to the sector. By defying traditional norms and adopting unique methods, we're setting a new standard. Discover how we're elevating managed telecom to unprecedented heights.
Download our free eBook, Reimagining Managed Telecom
![Reimagining managed telecom Ebook](https://www.wicresoftinternational.com/hubfs/Untitled%20design-18.png)
Part of your success
See the impact we had on this Tier 1 Service Provider:
This Tier 1 Service Provider needed to improve service delivery efficiencies for fiber-based enterprise services across three groups:
- • Order Management
- • Quality Assurance
- • Network Compliance
We speak your language
Granite, MetaSolv, Salesforce, Kramer, Amdocs, Convergys, Microsoft, Cisco, Juniper, Alcatel, Neustar, Metro Ethernet, SD-WAN, Clones, etc.
Our managed delivery teams are well-trained on industry platforms and systems, with strong experience in top industry favorites. With 25 years of industry experience, our vast base of multi-disciplinary experts are also able to quickly learn proprietary applications and process flow while adhering to established intervals and service levels.
![Mike Chamblin](https://www.wicresoftinternational.com/hubfs/6-Feb-14-2024-05-54-30-0808-PM.png)
Michael Chamblin
Vice President | Wicresoft Managed Telecom Services
Investing in the industry
In 2023, we launched our junior engineering program aimed at educating, training, and nurturing the next generation of telecom engineers.
We offer career guidance, mentorship, and practical knowledge to these aspiring engineers to assist them in pursuing opportunities and careers in the telecom sector.
![Junior Engineering Photos](https://www.wicresoftinternational.com/hubfs/Junior%20Engineering%20Photos.png)
Need some guidance? Let's talk!
Schedule a complimentary virtual consultation with our skilled team. Take advantage of our exclusive office hours tailored just for you. Let our experts evaluate your current telecom operations and processes, offering recommendations to enhance efficiencies and lower costs. Don't miss out on this chance to acquire valuable insights and innovative strategies for your business!Telecom insights delivered
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