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Network management & operations 

Strategic advisory services, technology solutions that drive growth, and managed operations to help your team achieve more.

 

Services that improve management and operations

Circuit migration

Circuit migration services

Wicresoft's Circuit migration program will collapse, consolidate, and migrate your dormant networks. Eliminate costs associated with infrastructure, maintenance, and equipment for end-of-life technologies. We'll accelerate your migration while your staff focuses on the areas that require their unique expertise and innovation.

Network design

Circuit & network design services

We offer circuit and network design services to help customers build, maintain, and expand their networks. Our designs are aligned with customer objectives and standards, and we also assist with network optimization and changes. We are flexible and adapt to the tools our customers use.

Provision and activation

Provision & activation services

Our experts specialize in setting up telecom circuits, configuring network resources, and ensuring seamless connectivity. We go the extra mile by setting up remote access, applying top-notch security configurations, and conducting thorough circuit testing and validation. Rest assured, we provide reliable and efficient telecom solutions for all types of network equipment.

A revolutionary approach to managed telecom services delivery

 

Dedicated teams

We are dedicated to contributing to your success by providing scalable, flexible, and entirely US-based Network Engineering teams that are designed to handle high volumes, prioritize response time, and deliver guaranteed quality in accordance with SLAs.

An extension of your team

Leverage our teams to enhance accuracy and boost productivity. We seamlessly integrate with your organization, taking great care to accommodate your budget through our innovative price-per-task model.

Satisfaction guaranteed

Rest assured, you won't have to worry about the costs associated with errors, rejections, or reworks. We are committed to delivering our work at 100% accuracy, ensuring that you never have to pay for the same task twice.



Focused on better outcomes

Excellence and customer satisfaction

At Wicresoft, our top priority is delivering excellence and ensuring customer satisfaction. We specialize in providing businesses with dependable and adaptable telecom solutions that elevate efficiency to new heights.

Focused on better outcomes

At Wicresoft managed telecom, our dedication is to deliver exceptional results that exceed expectations. With our expertise and commitment to excellence, we strive to exceed desired outcomes for every client. Through innovative solutions and a personalized approach, we drive success and make a lasting impact. Trust Wicresoft to elevate your telecom experience for remarkable achievements.

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Case study

Tier 1 cable company

Wicresoft engineering teams have revolutionized operations in three key areas, enhancing Circuit Identification for seamless connectivity, bolstering Order Integrity for accurate and prompt processing of orders, and strengthening Network Compliance for a secure and reliable platform. Thanks to their expertise, we continue to set new benchmarks in the cable industry.

50%
Reduction in rework

 

88%
Reduction in error rates

 

99.5%
SLA compliance

 

30%
Increased ROI

 

We are on a mission to be a part of your success

 

 

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big expertise

Big expertise

We focus on the customer first, assessing each organisation's unique situation and future aspirations by listening and learning more about them. This allows us to tailor-make a plan to meet each new challenge with our wide range of IT services, solutions, and support options.

best experience

Best experience

We have been passionate about customer experience since day one. As the beacon that guides everything we do, we take customer feedback very seriously, ensuring that feedback is implemented into daily practices.  

full transparency

Full transparency

Our commitment to transparency means we work with honesty and integrity no matter the situation. It’s in our DNA. Work with Wicresoft if you’re looking for frank feedback, honest answers, and clear processes. We vow to keep you in the know.  

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Outsourced IT Support

Outsourced IT Support is the foundation for a relationship whereby Wicresoft take on the entirety of your IT Support and act to provide a core reactive and basic proactive IT service to you and your users. It is predominantly based on technology services being provided where organisations may not have the appropriate resources in-house. We aim to maintain the availability of your core IT infrastructure and subscriptions against an agreed service level agreement (SLA).

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Augmented IT Support

Augmented IT Support is a collaborative engagement, where we work in partnership with nominated IT professionals in your business, offering services that complement those of your in-house team. Wicresoft can provide additional capacity, greater flexibility or additional knowledge, skills and experience when required.

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Managed IT Support

A Managed Services partnership builds on the foundations of an IT Support relationship. The relationship is more comprehensive in nature and includes a greater breadth of services which add value to those organisations wishing to be more proactive.

 

Professional, Reliable IT Solutions

 

 

We are on a mission to be a part of your  success

Most business challenges can be conquered with the right expertise, technology, and bandwidth. For more than 20 years, Wicresoft has helped clients overcome obstacles and accelerate success through strategic advisory, modern technology solutions, and managed operations. 

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We are on a mission to be a part of your success 

Most business challenges can be conquered with the right expertise, technology, and bandwidth. For more than 20 years, Wicresoft has helped clients overcome obstacles and accelerate success through strategic advisory, modern technology solutions, and managed operations. 

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The Wicresoft   VALUES 

Be a part value@3x

Our Mission: To be a part of your success is our one and only mission. Everything we do is with that in mind. We are relentless in the pursuit of your success.

We are on a mission to be a part of your success 

Most business challenges can be conquered with the right expertise, technology, and bandwidth. For more than 20 years, Wicresoft has helped clients overcome obstacles and accelerate success through strategic advisory, modern technology solutions, and managed operations. 

We are on a mission to be a part of your success 

Most business challenges can be conquered with the right expertise, technology, and bandwidth. For more than 20 years, Wicresoft has helped clients overcome obstacles and accelerate success through strategic advisory, modern technology solutions, and managed operations. 

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ADVISORY · SOLUTIONS · OPERATIONS

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